Keep your digital storefront up to date and secure with comprehensive Magento support plans.
Optimise website performance
How your website is maintained can heavily impact its success, and we want your business to achieve its full potential with an optimised eCommerce platform. Our Magento support plans ensure your website is always performing at its best.
From troubleshooting issues to enhancing features or adding new pages, our team are here to help keep your website operating to its full capabilities.
Why take out a Magento support plan?
With any website or software development, technical issues can occur. With a Magento eCommerce platform, your website having faults or downtime could make a big difference to your sales. A poor user experience could also impact how your customers perceive your business. Having an ongoing support plan helps to prevent issues from affecting your site’s performance, uptime, and functionality.
What does Magento support cover?
We offer different levels of support based on your needs. Our entry level package covers you for theme and plugin updates, while our more advanced packages incorporate hours for design, development, and account management, to give you a flexible way to develop new features and functionality.
MAGENTO SUPPORT PLANS
How It Works
The CDA team are on hand to troubleshoot, analyse, develop, and fixDISCUSS YOUR MAGENTO SUPPORT REQUIREMENTS
Contact Us1. CREATE A TASK OR ISSUE
Depending on your Magento support plan you can either call, email, or instant message CDA with your task or issue.
2. CDA RESPONSE
Our team will pick up your support ticket within the set amount of time laid out in your plan. We’ll ask if there is any further information we need.
3. WE GET TO WORK
CDA will work on your ticked and let you know once completed. We’ll only close the ticket once you have tested and verified the task is complete.
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Get in touch about a Magento Support Package
WOULD YOU LIKE TO REQUEST A CALLBACK?
Alternatively you can
- Call us on 0203 780 0808
- Email us at team@cda.group