Magento Support Plans, Technical Magento Support | CDA.Group

Keep your digital storefront up to date and secure with comprehensive Magento support plans.

Optimise website performance
How your website is maintained can heavily impact its success, and we want your business to achieve its full potential with an optimised eCommerce platform. Our Magento support plans ensure your website is always performing at its best.
From troubleshooting issues to enhancing features or adding new pages, our team are here to help keep your website operating to its full capabilities.

Why take out a Magento support plan?
With any website or software development, technical issues can occur. With a Magento eCommerce platform, your website having faults or downtime could make a big difference to your sales. A poor user experience could also impact how your customers perceive your business. Having an ongoing support plan helps to prevent issues from affecting your site’s performance, uptime, and functionality.

What does Magento support cover?
We offer different levels of support based on your needs. Our entry level package covers you for theme and plugin updates, while our more advanced packages incorporate hours for design, development, and account management, to give you a flexible way to develop new features and functionality.

MAGENTO SUPPORT PLANS

How It Works

The CDA team are on hand to troubleshoot, analyse, develop, and fix

DISCUSS YOUR MAGENTO SUPPORT REQUIREMENTS

Contact Us

1. CREATE A TASK OR ISSUE

Depending on your Magento support plan you can either call, email, or instant message CDA with your task or issue.

2. CDA RESPONSE

Our team will pick up your support ticket within the set amount of time laid out in your plan. We’ll ask if there is any further information we need.

3. WE GET TO WORK

CDA will work on your ticked and let you know once completed. We’ll only close the ticket once you have tested and verified the task is complete.

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Get in touch about a Magento Support Package

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